SELANA Alpha is set to be the only RDW-approved and therefore legal E-scooter in the Netherlands. For our SELANA Alpha model, the RDW approval is expected in Q4 2024.

Electric scooters are not yet allowed to be used on public roads in the Netherlands. It is the full responsibility of the current users to ensure that the E-scooter is used according to national and local laws.

Disclaimer: The customer accepts all liability and risks associated with the use of SELANA Omega. The customer releases Go Tulip B.V. and its owners from all liability and damage resulting from the use of SELANA Omega. If the RDW approval has been obtained for our model SELANA Alpha (Q4 2024). Then it will be possible to drive and insure it in the Netherlands.

SELANA Alpha complies with the Special Moped Regulation and has all the necessary certificates to be allowed to drive on Dutch roads. The team has been working hard to ensure that everything meets the expectations of the RDW.

In addition, our E-scooter is produced according to the highest quality and safety standards.

We expect that it will be fully approved by the RDW by the end of 2024. Which would allow it to be insured and ridden in the Netherlands.

Pre-ordering your SELANA Alpha now offers several key advantages:

1. Priority Production: We operate on a first-come, first-served waitlist system. By pre-ordering early, you secure a higher position on our production list, which means you'll receive your E-scooter sooner.
2. Guaranteed Availability: As we approach our production start date (expected end of 2024), pre-ordering ensures you don't miss out on the initial production run.
3. Reduced Wait Times: A higher volume of early orders allows us to optimize our production processes more effectively. This will lead to shorter wait times for all customers.
4. Low Initial Commitment: The pre-order requires only a EUR 100 deposit, which secures your spot. The full payment is not due until the product receives final approval.
5. Early Adopter Status: Be among the first to experience the SELANA Alpha when deliveries begin in early 2025.

By pre-ordering now, you're not just reserving an E-scooter – you're helping shape our production timeline and potentially accelerating the delivery process for yourself and other customers.

Currently there are no other manufacturers that are in the process to approving an E-scooter. Therefore the SELANA Alpha will be the only legal E-scooter once approved.

We are committed to providing regular updates via email whenever we have new information regarding the start of production.

Currently, we are working closely with RDW to obtain the necessary approvals. While we can't confirm the exact timeline, we anticipate beginning a production batch alongside RDW towards the end of this year. If our processes receive approval at that stage, we expect to secure full certification.

Once production begins, it will take approximately 3 months to complete. We will prioritize pre-orders based on the order in which they were placed, ensuring that early supporters receive their E-scooters first.

Rest assured, we will keep you informed every step of the way. As your order progresses, you'll receive timely updates on its status, so you're always in the loop about when your vehicle will be ready.

We cannot promise that we will get the full approval from the RDW. It is possible that there are things out of our control that will stop us from receiving it.

You can refund your pre-order in full anytime by contacting support@selana.nl

We will do everything we can do get the E-scooter approved. If anything changes you will be informed.

The estimated shipping date will be displayed when you place your order. The sooner you place your order, the sooner you can drive.

We expect to receive full RDW approval in Q4 2024. Once we have full approval, we will start the production process. The entire production process takes approximately 3 months. The sooner you order, the higher you will be on the waiting list and the sooner you will receive your SELANA Alpha.

Please note that the estimated shipping date for the SELANA Alpha is subject to change. We will keep you informed of all updates and changes.

No, it will arrive assembled and fully functional.

No, you can easily regulate the speed by pressing the throttle. For more instructions, download our Rider Manual.

You will get a small NFC card with your E-scooter. Press it gently against the LED screen and the E-scooter will turn on/off.

Yes, you can purchase a mounted phone holder when ordering an E-scooter.

SELANA Alpha
After the RDW has approved this model, you may legally ride this model in the Netherlands. You must ride the eSTEP on the cycle path or on the far right side of the road if there is no cycle path. It is not permitted to ride the eSTEP on the sidewalk.

SELANA Omega
You may ride this eSTEP on private property in the Netherlands or abroad according to the traffic regulations.

You must be 16+ years old.

120 kg.

No, this E-scooter is only designed to carry one person and it is not legal to have more people on it.

You will be provided with a plug-in charger. The charging port is located behind the front turning lights.

The range is influenced by weather conditions, outside temperature, driving style, speed, rider weight, landscape, tire pressure and quality of the battery.

The LG battery is of high quality and the most expensive part of your E-scooter. Batteries generally do not like frost and it is advisable to keep your battery inside if you do not ride your E-scooter during periods of frost. If you do not use the battery for an extended period of time it is recommended to be charged at least once every two months.

If your E-scooter breaks down, you must contact us to have it fixed. If it is fixed with third party parts, it may not be legally ridden anymore and the warranty will be nullified.

You may return the E-scooter within 14 days of receipt of the product. The E-scooter must be returned in the state it was received in.

Yes, it is mandatory under Dutch law to insure your E-scooter. You will get an insurance plate that you can stick on the back of your E-scooter. We prepared a special space for it.

Most likely in 2025.