Alpha: in stock, delivered within 3–5 working days. Free pickup in Amsterdam, assembled for EUR 50, or delivered to your home for EUR 100.

NOVA: pre-order, expected delivery Q1 2027.

Yes. With Klarna or in3 in 3 instalments, with Spraypay over 12 to 60 months, or in instalments with ScooterFlex. Note: borrowing money costs money.

You reserve your place in the first production run. Expected delivery is from Q1 2027, in order of purchase. You can cancel free of charge until shipping, and we'll keep you posted by email in the run-up to the release.

Yes, for free. In our Amsterdam showroom or at a dealer.

Yes, within 14 days of receipt. Email support@selana.nl with your order number.

The Alpha has national RDW type approval as a special moped and its own licence plate. Only e-steps with this approval are allowed on public roads.

RDW registration is included with your order as standard. We handle the application.

No. You can ride from 16. A helmet isn't required, but it is recommended.

On the road and the cycle path. Not on the pavement.

Yes. According to the RDW, removing the mirror isn't a change that requires re-inspection. Your e-step does still need to meet the other permanent requirements. Read more at LegaalRijden.

Through the ANWB E-step Insurance, as a special moped. Choose third-party or Theft + Collision.

Report it to the ANWB E-step Insurance on 088 299 38 82. Need help with a repair? Email support@selana.nl.

At our dealers across the Netherlands. Or in our Amsterdam showroom.

Yes. The Alpha is built with standard parts, so it can be repaired instead of replaced.

See the guide on the SELANA Connect page. Still stuck? Email support@selana.nl.

24 months on main parts, 6 months on accessories, 3 months on consumables. Extended warranty is available.

In four steps: report your issue with your order number to support@selana.nl, add photos or video, our service team reviews your report and then we follow up with a solution. See the steps below.